Frequently Asked Questions (FAQs)

  1. Can I modify or cancel my order after it's placed?

Orders can be modified or canceled within the first 12 hours. Contact our support team at support@alluringluxuriant.ca for assistance.

  1. What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure options. All payment details are processed securely through Shopify.

  1. How can I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number. Use this number to track your shipment's progress on our website or through the designated carrier.

  1. Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary. Check our Shipping Policy or contact support for specific details.

  1. What is your return policy?

We have a hassle-free return policy. If you're not satisfied, contact us within 30 days of receiving your order for return instructions. Visit our Returns & Exchanges page for more details.

  1. Are my personal and payment details secure on your store?

Absolutely! We prioritize the security of your information. Our store uses industry-standard encryption and follows best practices to ensure your data is safe and secure. 

  1. How do I get in contact with you?

Please contact us at the following email address: support@alluringluxuriant.ca

Alternatively, please feel free to drop us a message on Instagram @alluringluxuriant